Effective Date: 14 July 2025

Welcome to Adannae Uk. These Terms and Conditions ("Terms") explain the rules for using https://adannae.uk(the “Site”), which is owned and operated by Adannae Uk. By using this site, you agree to follow these Terms. If you do not agree, please do not use the site.

Use of the Site

You must be at least 18 years old or have permission from a parent or guardian to use this site. You agree not to use the site for anything unlawful or to harm Ice Studios or its users in any way.

Product Information

We try to make sure all product info, images, and prices are accurate. Sometimes mistakes happen. We may correct or update information at any time, even after you place an order.

Products are offered while supplies last. Colours and materials may appear slightly different depending on your screen.

Orders and Payments

All orders are subject to approval and availability. We may cancel or refuse orders if there are pricing errors, fraud concerns, or product limits.

Prices are in Great British Pounds (GBP). Payments are taken at the time of purchase through secure methods offered by Shopify, including credit cards, Apple Pay, and Shop Pay.

Shipping

Orders are processed in the timeframe listed on each product page. Processing time may vary by item.

Shipping rates and delivery times are shown at checkout. Once shipped, you’ll receive tracking details by email. We are not responsible for delays from carriers, weather, or customs.

Please double-check your shipping address before submitting. Ice Studios is not responsible for lost packages due to incorrect addresses.

Returns and Exchanges

All sales are final unless stated otherwise. Because our pieces are limited, we do not offer returns or exchanges.

If you received the wrong item or a damaged product, email info@adannae.uk within 3 days of delivery. Include your order number and clear photos of the issue.

Intellectual Property

All images, text, product designs, and content on this site belong to Adannae Uk or its creators. You may not copy, share, or use anything from the site without written permission.

Limitation of Liability

Adannae Uk is not responsible for any indirect or unexpected damages that come from using the site or our products. All items are sold as-is unless otherwise noted.

Governing Law

These Terms are governed by the laws of England.

Changes to These Terms

We may update these Terms at any time. By continuing to use the site, you accept any changes made.

Contact

If you have questions, reach out to us at